Bebelove Stroller Policies

You will find the policies, return & damaged production information about our Bebelove Strollers. Please contact Sweetstrollers.com if you have any questions. contactus@sweetstrollers.net

1.   Defective products need to be reported within 3 days upon receipt of products

2.   Buyers have 14 days to return the goods if they change the mind. We will only accept Never Been Used and New Condition!!!

3.   30% Restocking Fee will be applied!!! BeBeLove USA Inc. will not refund shipping charges.

4.   In order to avoid the $25.00 charge, Please Make Sure the Product Is Never Been Used and New before filing for a returned shipment.

Return Policy:

1. Any defective product MUST be reported within three days upon receipt of it.
Once a defective is reported, we will try to solve the issue by sending out replacement parts. If the issue is not replaceable, we will issue a call tag and ship out a new one. If defective products are reported after three days upon receipt, we will charge shipping and replacement parts. Below is the price chart. Shipping is included.

EVA
Wheel
Air Tire Tray/
Bumper
Canopy/
Basket
Foam Handle Seat
$10/pc $25/pc $20/pc $15/pc $10/pc $20/pc

2. Any man-cause damages to the products will not be accepted. All returned products will be inspected by our inspectors to determine that returned goods are really defective upon arrival.

3. We will only accept Never Been Used and NEW products being returned back to us. If a returned good has been used or is dirty, the good will be returned back to the buyer on his/her expense and we will charge $25.00 on your account. This policy applies to buyer’s remorse as well. If a stroller has been used, we will not accept it.  If you feel like this is not what you want, just pack it back into the box and DO NOT use it. *In order to maintain the highest standard possible, BeBeLove USA Inc. do not resell used or/and dirty strollers. In order to provide the lowest price possible, we will really appreciate your effort if you can help us to minimize the unnecessary work and loss.

4. All returned products must be in its original box.

5. Buyer’s Remorse: Buyers have up to 14 days upon receipt to decide whether or not they want to keep the product. We will have to receive an email from you within 14 days stating that you would like to return the product. Otherwise, we will not accept any returns after 14 days. Once again, we will only accept products in a Never Been Used and NEW condition. (Please read #3)

We will charge 30% restocking fee and return shipping charge.Customers must inform SweetStrollers.com of any order discrepancy within 7 days from the invoice so we may investigate and resolve the situations accordingly.  Contact Us

Refund: 
Sweetstrollers.com will only refund the price of the goods sold.  Handling fees or charges such as shipping charges or credit card charges will not be reimbursed.

Restocking Fee: 
There will be a 30% restock fee for all return merchandise and cancel orders. ( So please make sure you find the perfect Stroller! ) 

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